Employee Engagement

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Developing a robust coaching culture

Most individuals we talk to in business want to enjoy their job, feel trusted and respected, and to grow personally.

Most organisations we speak to want their people to take initiative, be more creative, engaged, flexible, agile, and self-managing.

Most leaders and managers recognise the need to step up, delegate more, spend more time on strategic issues, looking forward and understanding the bigger picture.

There is a common denominator here – a need to develop people to be more confident, more capable and to think for themselves.

A crucial element of changing culture and increasing productivity is that the relationship between a manager and their reports is changing fundamentally from a parent-child, to an adult to adult relationship.

This is where coaching comes in.

One to one coaching or mentoring can have a remarkable and long lasting effect on an individual’s motivation and effectiveness. The person feels valued. They drive the agenda, so it can be tailored absolutely to their individual needs. It is absolutely tailored to them and their needs. And it is long-lasting – because the input is sustained over a period of time, the effects are much more long-lasting than a one-off training event.

The Orbit team are qualified and experienced coaches and can help build a robust coaching culture.

We have worked with our clients in various ways.

  • Train your line managers to coach
  • Train selected people in your organisation as expert coaches
  • Bring in external coaches

One size doesn’t fit all situations…

  • Do you need classic coaching or is there a need for more technical mentoring?
  • Do your managers have the skills, aptitude and ‘bandwidth’ to take on coaching as part of their day to day role?
  • Is this a short term need or is it important you have a long term sustained culture ‘hard-wired’ into the organisation?
  • Do you want to change mind-sets or need a new perspective on the issues at hand? Managers can sometimes be too close to the issues to be absolutely objective.
  • Is coaching a new methodology for your organisation – do you want to test if it will work with your team?
  • Will people feel willing to be honest and open with an internal person? Is there a need for confidentiality and objectivity?
  • Do you need a mix of approaches for different levels of the team?

The Orbit team can help you to decide on the best approach to take – or the mix that will work for you and your organisation.

Orbit can help you and your team rise to this challenge with our inspirational culture

What our clients are saying

“Current numbers show volume sales for Consumer Finance will be up by at least 20% by for the financial year. At the final celebration workshop the team quoted numerous examples of where the change facilitated by this programme has made a huge impact, i.e. examples of new accounts opened, struggling relationships revived and significant growth in accounts.”

Kevin Brockbank, Sales Director - Santander Consumer Finance

“Gill has been acting as my coach for the past 6 months since my promotion to the CEO role. This step-up has happened at a time of significant change and challenge for the organisation. She has been instrumental in my development of a stronger and authentic ‘voice’ to better manage the diversity of my stakeholder community, be that internal, my Board or the broader, external market. Between our face-to-face sessions, Gill is always available to offer advice and support, and regularly sends over articles, models and insights to further my leadership and strategic development.”

Joanne Prowse, CEO - PhonepayPlus

“We wanted something tailored to really help those Senior Managers step up to that next level, as we are very keen to promote fantastic talent from within. Orbit took the time to understand Alpha, what we stand for, our core values and what drives us as a business. This has been absolutely key to tailoring the programme, and the great results we have seen.”

Joe Docker, Director - Alpha FMC
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