White Papers

Justin Mullen, Director – Managed Service Solutions

“While coming to the end of a mammoth project that consumed the organisation, we decided that we needed to be clear on what we would do next.

We were all working very heavily in the business, delivering consultancy to clients. The big project had bent us all out of shape and we needed to refocus our intentions and our offerings to the market. We needed a fully agreed vision and direction to focus our energies and steer the organisation forward. Lots of options existed and choices had to be made – What did we want to sell? Where did we want to position ourselves in the market? What was different about us? Which clients would generate the best long term success? Etc. In addition we had a new management team–all big personalities – and we needed to bond, understand each other and capitalise on significant individual strengths to become a team rather than a set of strong individuals. Orbit brought a combination of structured thinking, insightful questions, challenges from people who had learnt through the school of hard-knocks, and personal support in developing us as individuals. As a result we refined our offerings, made them simpler, chose certain target markets that we could excel in and were practical, created a differentiation and moved forwards with a passion. We now focus entirely on putting governance and performance at the heart of every sourcing relationship and work with some of the biggest public and private sector clients and managed service providers in the world.”

Back to White Papers

Latest Videos