Testimonials
Realising People Potential
Kate Heal, Operations Director, Frog
"We engaged Orbit to do a thorough review of our technical helpdesk function, to increase efficiency and improve customer service standards. The Orbit team took time to understand our business model and gained a good insight into the challenges faced and the strengths of our team. They came back to us with a thorough plan of action, which we have used in subsequent months to make a real difference. I'd recommend them to any company wanting to engage their people and improve standards."
Paul Hunt, Sales Director, EMEA, Perceptive Software Ltd
"Perceptive Software were building a brand new team and we needed to 'hit the ground running' - get to know each other quickly, build motivation and some common values we could bring into our approach with our clients. We knew from our recruitment programme that we had a strong team but we didn't have time to find out the important role each person had to play by trial and error. Orbit worked with our management team to design a series of team building events combining intensive work for each person to find out their strengths and personal values, briefing on company objectives, and team brainstorming to decide on the principles we should adopt in our work with clients and with each other. The feedback on the sessions was very positive and it helped people go straight into their respective roles in marketing, sales, and consultancy delivery in a motivated and productive way, which helped us achieve the rapid customer penetration and growth we were looking for."
Consultancy Manager, Ingroup Software
"The real benefits of your input to our consultancy team will come from clearly scoping a project AS A BILLABLE PART OF THE PROJECT and from implementing clear and concise change control. For this, I'm extremely grateful, and I think that in this regard our money was extremely well spent. In the 3 months since your training, the changes we have made to our processes have covered the cost of the training many times over."
Mike Hunter, Director, Aramark Managed Services, Aramark Ltd
"Helen was engaged to participate at the company's annual conference to the top 250 managers in the UK. The idea was to engage the delegates on two levels, one being informative of plans and the strategic rationale behind the decision to develop a particular service. The second was to provide a personal learning and something that they personally would remember and associate with the session. The decision was to run part of the session about personal beliefs and how they affect the way we view life and work. Working with Helen was great. She emanates a great enthusiasm for her work and people in general, which encourages positive interaction with the audience and her co workers. She is focused on the task in hand and exudes a positive outlook on life which is infectious. She managed to quickly communicate on the level of an audience and delivered, what is a very personal and reflective session in a manner that the audience felt comfortable with."
Paul Lloyd, RWE npower
"Steve has a flair for communication and for understanding people. His style is informal and genial and yet he instils confidence, motivation and discipline into the most challenging of gatherings. We have benefited immeasurably from his support and expertise in the design, facilitation and review of key events from small-scale meetings to full-scale conferences. On a personal note, I know that my skills as a manager have been strengthened enormously by the advice and guidance I have received from Steve. I wouldn't hesitate in recommending his services to any organisation that recognises its people as being key to its success."
Consultant in sustainable development
"Extensive project management training, and an MBA and two years running a small successful consultancy firm have taught me a lot of theory, but we continued to meet the same challenges in trying to satisfying clients without eroding our margins when delivering complex international consulting projects. Your course helped bring into focus some of the underlying issues in scope and change management and offered practical insights into how we can address these issues. A stimulating session, thankfully low on jargon and high on practical solutions."
