Orbit team - consultants for sales leadership, sales coaching and improving sales performance

The Team

7 years experience in senior management - HR, Operations, Sales, Marketing and Account Management
15+ years consulting experience working on major change programmes for blue chip companies
CIPD Member, MANLP and qualified Executive coach and mentor.
Member of ANLP, 247 Coaching and Alpha Leadership.

Improving key personnel capability
Leadership development and mentoring
Designing and delivering organisation design, structure and culture change to meet commercial objectives
Improving sales and service in front line operations
Team building and facilitation
Integrated programme management in multi-disciplinary teams
Ensuring HR infrastructures support business aims

Sales improvement and coaching programme for mobile phone company. Exceeded sales objectives and created coaching culture.
Senior management team coach and mentor for prestige brand to support doubling revenues, brand positioning and elevation of leadership
Performance coaching IT company's management team to define business goals and achieve strategy in 2003/2004.
Lead in major sales and service improvement programmes for airline and bank. Mentoring of senior managers, design and implementation of optimum structure, culture, top team development, recruitment and training.
Performance improvement for prestige brand European customer operation. Achieved effective cost model and improved customer experience.
Restructure of telecoms direct sales operation. Mentorship of senior/middle management. Achieved aims of optimum structure, role clarity and performance management.
Management team coach to develop role clarity and strong working relationships for IT company's rapidly expanding European Customer Support Centre.
Coaching executives in utility and IT companies to achieve performance and career objectives.

Helen Chilvers